Our quality management

according to IFS Broker Version 3.2

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ROLE OF MANAGEMENT

The tasks of enforcement and maintenance of the QM systems by management is guaranteed by the following measures:

	Definition and enforcement of the quality policy,
	Definition and periodic monitoring of measurable quality objectives,
	Periodic assessment of the effectiveness of the QM system,
	Transfer of quality relevant tasks to specialized and experienced staff,
	Maintenance of staff qualifications and motivation through systematic training and regular information,
	Continuous determination of customer requirements and review of implementation,
	Continuous checks and revisions as necessary on new product decisions,
	Information to all staff about customer regulatory requirements
	Involvement with and continuous improvement of the management systems,
	Provision of the necessary resources,
	Implementation of the management reviews.

ROLE OF MANAGEMENT

The tasks of enforcement and maintenance of the QM systems by management is guaranteed by the following measures:

Definition and enforcement of the quality policy,

Definition and periodic monitoring of measurable quality objectives,

Periodic assessment of the effectiveness of the QM system,

Transfer of quality relevant tasks to specialized and experienced staff,

Maintenance of staff qualifications and motivation through systematic training and regular information,

Continuous determination of customer requirements and review of implementation,

Continuous checks and revisions as necessary on new product decisions,

Information to all staff about customer regulatory requirements

Involvement with and continuous improvement of the management systems,

Provision of the necessary resources,

Implementation of the management reviews.